Shipping Policy

Welcome to Soteria Clothings. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully, as they outline your rights and responsibilities when using our services.

1. Acceptance of Terms

By visiting our website, placing an order, or engaging with our content, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Return Policy, and Shipping Policy.
Soteria Clothings reserves the right to update or modify these terms at any time. Continued use of the site indicates acceptance of any changes.

2. Eligibility

To make a purchase, you must be:

  • At least 18 years old or
  • Using the website under the supervision of a parent or legal guardian.
3. Product Information & Accuracy

We strive to provide accurate descriptions, images, pricing, and availability details. However:

  • Colours may vary slightly due to screen/device settings.
  • Product availability is not guaranteed.
  • Prices may be updated without notice.

If an error is discovered, we reserve the right to revise or cancel an order.

4. Ordering & Payment

When placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the selected payment method

We accept major payment cards and approved third-party payment gateways.

Soteria Clothings reserves the right to refuse or cancel orders due to:

  • Suspected fraud
  • Inventory issues
  • Incorrect pricing
  • Policy violations
5. Shipping & Delivery

All shipping timelines are estimates. Soteria Clothings is not responsible for:

  • Carrier delays
  • Lost or stolen packages after delivery
  • Customs or import fees (for international orders)

Please review our Shipping Policy for full details.

6. Returns & Exchanges

By purchasing from our store, you agree to the conditions outlined in our Return Policy, including:

  • Return eligibility
  • Non-returnable items
  • Refund processing times
  • Customer responsibility for return shipping
7. Pre-Orders & Custom Items

Pre-order timelines vary and are estimates, not guarantees.
Custom or made-to-order items are final sale and cannot be cancelled once production has begun.

8. Intellectual Property

All content on this website — including images, designs, logos, product descriptions, videos, and graphics — is the property of Soteria Clothings.

You may not copy, reproduce, modify, distribute, or use any content without written permission.

9. User Conduct

You agree not to:

  • Misuse the website
  • Attempt to breach security features
  • Use automated tools (bots, scrapers) without permission
  • Submit false or misleading information

Any misuse may result in account suspension or legal action.

10. Limitation of Liability

Soteria Clothings is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits
  • Service interruptions
  • Errors beyond our reasonable control

Your use of the website is at your own risk.

11. Privacy & Data Protection

We are committed to protecting your personal data.

Please review our Privacy Policy for information on:

  • How your data is collected
  • How it is used and stored
  • Your rights regarding your information
12. Third-Party Links

Our website may contain links to third-party websites. Soteria Clothings is not responsible for their content, privacy practices, or actions.

13. Governing Law

These Terms & Conditions are governed by the laws of Canada, specifically the province of Saskatchewan, without regard to conflict of law principles.

14. Contact Information
For questions related to these Terms & Conditions, contact us at:
support@soteriaclothings.com